Terms and Conditions

These Terms and Conditions apply to and regulate the provision of Tag facility provided by Runzitt Technologies Pvt Limited. These terms and conditions the "Terms and Conditions", shall be in addition to and not in derogation to any other terms as stipulated by Runzitt Technologies Pvt third party from time to time.



In these Terms and Conditions, unless there is anything repugnant to the subject or context thereof, the following words /expressions shall have the meaning as stated herein under.

"Affiliate” means and includes any company which is the holding or subsidiary company of Runzitt Technologies Pvt, or a person under the control of or under common control with Runzitt Technologies Pvt, or any person in more than.

"Application" or the "Tag Application" shall refer to the application made by a customer to Runzitt Technologies Pvt for the issuance of a Tag. The Application shall be in the form of a written or application made in the manner and format prescribed by Runzitt Technologies Pvt, and shall form an integral part of these Terms and Conditions.

"Highway" shall mean all the National and State Highways where ETC program is active. Disclaimer: Bank reserves the right to modify, alter, add or delete Toll Plazas from the list "FasTag" refers to the prepaid Runzitt Technologies Pvt Tag issued by Runzitt Technologies Pvt using the RFID technology.

"Tag Account" shall mean the account opened in the name of the Tag Member and maintained by Runzitt Technologies Pvt/ The Bank for the purpose of usage of the Tag as per the Terms and Conditions contained herein.

"Tag Member/s" shall mean the individual or corporates who makes an Application for the issuance of and to whom the Tag has been issued by Runzitt Technologies Pvt subject to such term and conditions as may be specified by Runzitt Technologies Pvt, and who is authorized to hold and use the Tag.

"Runzitt Technologies PvtFasTag Website” refers to, which is owned, operated and maintained by Runzitt Technologies Pvt.

"Toll Plaza" shall mean such establishments maintained by the Concessionaire, wherever located, whereby users are required to pay the toll amount applicable on a vehicle for usage of the Highway.

"Transaction" shall mean any Tag transaction/s carried out by the Tag Member/s as permitted by these Terms and Conditions, including but not limited to, loading or reloading of funds to a Tag; Tag balance enquiries and/or such other uses as Runzitt Technologies Pvt may permit in writing from time to time.

"Customer Care" refers to the telephonic customer service facility provided by Runzitt Technologies Pvt 24*7 to Tag Member/s for any Tag related queries.


All references to singular include plural and vice versa and the word "includes" should be construed as "without limitation".

Words importing any gender include the other gender.

ReferenceReference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.

All headings, bold typing and italics (if any) have been inserted for convenience of reference only and do not define limit or affect the meaning or interpretation of these Terms and Conditions.

The rules of interpretation as set out in the General Clauses Act shall, unless it be repugnant to the subject or context thereof, apply to these Terms and Conditions as if incorporated herein.

Applicability Of Terms

The Tag Member shall be deemed to have unconditionally agreed to accepted these Terms and Conditions by submitting the Application for the Tag or by performing a Transaction or by accepting the Tag, in the form and manner prescribed by Runzitt Technologies Pvtand the Bank from time to time..

Issuance Of Tags

Runzitt Technologies Pvt may Issue the Tag to a customer on the request of the customer and pursuant to the customer making an application for the Tag and agreeing to the applicable terms and conditions in the form and manner prescribed by Runzitt Technologies Pvt in this regard. Runzitt Technologies Pvt shall maintain records of these applications and other transactions in such manner as may be deemed suitable by Runzitt Technologies Pvt.

The Tag Issued by Runzitt Technologies Pvt to the Tag Member shall be mandatorily affixed by the authorised representative of Runzitt on the vehicle of the Tag Member with the license plate number specified by the Tag Member in the Application. The Tag is not transferable and may only be used with respect to the vehicle on which the Tag has been affixed by the authorized representative of the Bank. The Tag member permits the authorised representative to capture an image of the vehicle post tag affixing for bank's audit purposes.

At the time of making the Application for issuance of the Tag, the Tag Member shall be required to pay an amount of, 100/- (Rupees One hundred only) towards tag fee + service tax levied, a security deposit as per the type of the vehicle and a maximum amount of INR

The Tag shall be activated subject to approval of the application by the Bank and a minimum amount being loaded on the Tag by the Tag Member. Such funds shall be loaded on the tag after deduction of the applicable charges/fees etc. payable by the Tag Member to Runzitt Technologies Pvt for availing the Tag.

The tag holder shall be bound to comply with these Terms and Conditions and all the policies stipulated by Runzitt Technologies Pvt and Bank from time to time in relation to the Tag. Runzitt Technologies Pvt may, at its sole discretion, refuse to accept the Application and to Issue the Tag to the Tag Member.

Features Of Tag

The Tag may be used for the purpose of making applicable toll payments (as may be required by the relevant authorities) at participating Toll Plazas on the Highway through the ETC lane provided at such Toll Plazas. The list of participating Toll Plazas will be updated on the FasTag Website by Runzitt Technologies Pvt from time to time. No interest shall be payable by Runzitt Technologies Pvt on the amount available/loaded on the Tag. A User ID and password will be provided to the Tag Member to allow him/her to reload the Tag through the Tag Website. The Tag member must not disclose this User ID and password to anyone else.

The Tag Members may load and reload the Tag at Point of Sale locations Kiosks subject to verification of their identity and any other mandatary requirements as prescribed by the Bank from time to time and/or using the payment gateway available to the Tag Members after they log in to Tag Website using the User ID and password provided to them. Limitations regarding minimum amount, maximum amount, annual load limit and frequency of loading and reloading shall be applicable as prescribed by the Bank from time to time. The cash loading/ reloading facility is subject to the relevant applicable fees. Funds loaded on a Tag after activation by Runzitt Technologies Pvt are immediately available for the Tag Member to use.

Expiration & Termination

The Bank issuing the tag/ Runzitt Technologies Pvt may, at any time, with or without notice, at its absolute discretion terminate the Tag.

The Tag Member shall continue to be fully liable to Runzitt Technologies Pvt for all charges incurred on the Tag prior to termination.

Usage Guidelines

The said Tag is valid only In India and only with respect Toll fare payments required to be made in INR. The Tag Member shall be responsible for all facilities granted by Runzitt Technologies Pvt and for all related charges and shall act in good faith in relation to all dealings with the Tag and Runzitt Technologies Pvt. The Bank/Runzitt accepts no responsibility for any surcharge levied by any Concessionaire and debited to the balance available on the Tag, with the Transaction amount. Any Transaction undertaken at a Participating Toll Plaza shall be conclusive proof that the charge recorded on such requisition was properly incurred for the amount and by the Tag Member using the Tag except where Tag has been lost/stolen or fraudulently misused, the burden of proof for which shall be on the Tag Member.

The Tag Member is responsible for all Transactions initiated by use of the Tag, except as otherwise mentioned forth herein. Each time the Tag Member uses the Tag at a participating Toll Plaza, he authorizes Runzitt Technologies Pvt to reduce the funds available in the Tag Account by the amount of the Transaction. The Tag Member is not allowed to exceed the available amount in the Tag Account through an individual Transaction or a series of Transactions. Nevertheless, if a transaction exceeds the balance of the funds available in the Tag Account, the Tag Member shall remain fully liable to Runzitt Technologies Pvt for the amount of the Transaction. Runzitt Technologies Pvt reserves the right to bill the Tag Member for any negative balance. The Tag Member agrees to pay Runzitt Technologies Pvt promptly for the negative balance. Runzitt Technologies Pvt also reserves the right to cancel/terminate the Tag should the Tag Member create one or more negative balances with the Tag. Runzitt Technologies Pvt reserves unto itself the absolute discretion to decline to honor the Transaction requests on the Tag, without assigning any reason thereof.


The Tag Member may at any point of time, request for closure of the Tag Account by visiting any kiosk and submitting such documentation as may be required by the Bank policy/process in this regard. The Tag Member shall also be required to return the Tag to authorized Runzitt Technologies Pvt personnel. Thereafter, the balance amount (if any) remaining in the related Tag Account would be returned to the Tag Member in his bank account (specified in this application form) only within 15 days from the date of the request for closure having been placed.


In case of any complaint or query pertaining to any Transaction/s, the tag member may contact us by either by calling us on our customer care.In case the Tag member has any dispute in respect of any transaction. The tag member shall advise details to RunzittTechnologies Pvt within 7 days of the transaction date failing which it will be constructed that all changes are acceptable to the tag members and in order. For full details regarding our complaints procedure, please refer to the tag website. The customer care numbers shall be as updated on the tag website from time to time.

Runzitt Technologies Pvt shall make bonafied and reasonable efforts to resolve an aggrieved Tag member’s disagreement with the Transaction/s within 15 days receipt of the notice of disagreement. If after such efforts, Runzitt Technologies Pvt determines that the transaction/s indicated is correct then it shall communicate the same to the tag member along with details including a copy of the sales slip or payment requisition.


The tag member hereby irrevocably authorizes Runzitt Technologies Pvt to disclose, exchange, share or part with all the information relating to the Tag members details and payment history information and all information pertaining to and contained in the Terms and Conditions or as expressed in the application made for the tag to its affiliate/banks/financial institutions/credit bureaus/agencies/authority bodies as may be required and undertakes not to hold Runzitt Technologies Pvt/its. Affiliates/the other group companies of Runzitt Technologies Pvt group and their agents liable for use of the aforesaid information.

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